Organizational trauma-informed care is a systemic approach to service delivery that is grounded in an understanding of the causes and consequences of trauma and promotes resilience and healing. Trauma-informed organizations ensure that mission, culture, and practice are aligned to recognize and support trauma-survivors.

AIR’s Framework for Building Trauma-Informed Organizations and Systems offers a process and tools for adopting trauma-informed care in social service settings. Adopting a universal approach to trauma intervention requires a commitment to changing the practices, policies, and culture of an entire organization. AIR’s framework reflects a decade of developing and implementing effective practices to support organizations serving vulnerable children, adults, and families to become trauma-informed.