(Re)Design for Effectiveness | Workforce Innovation and Learning

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Workforce programs are often complex and difficult to access and navigate. This is particularly true for communities with poor access to critical resources. Increasing effectiveness in the workforce system requires redesigning programs to better fit a wide range of participants’ needs. We blend innovative methods from behavioral science and human-centered systems design to improve participants’ experience and success across a variety of contexts.

Our Projects

Evaluations of Behavioral Interventions in Labor-Related Programs

AIR, as a sub to Mathematica, supported the U.S. Department of Labor’s Chief Evaluation Office with exploring how insights from behavioral science can be used to improve the performance and outcomes of labor-related programs. Specifically, AIR played key roles in designing behavioral trials and testing interventions focused on reducing work search errors among unemployment insurance (UI) claimants, increasing youth engagement in remote workforce services for a WIOA/TANF youth, and improving participation in the Reemployment and Eligibility Assessment program.