AIR and the Society for Human Resource Management (SHRM) have created a new examination for assessing the human resource (HR) knowledge of graduating college students seeking HR careers.
The Society for Human Resource Management (SHRM) has served human resources professionals for over 65 years. AIR developed the SHRM's competency-based credentialing program that focused on the knowledge and behaviors needed to succeed as mid- to senior-level HR professionals.
Most attempts to validate the effectiveness of Crew Resource Management (CRM) training have focused on assessing the trainees' reactions to their CRM training. This report describes the results of a large-scale survey of pilots' perceptions of and experiences in their training, focusing on their responses to a series of questions ...
When approached by a federal agency looking to improve service delivery experiences and outcomes for customers with disabilities, we discovered that while staff on the frontlines understood what the law required of them, they often struggled to put policy into practice when providing customer service. We provided assistance applying key ...
Alignment between apprenticeship and workforce development systems benefits both systems, as well as their business and job seeker customers. This brief identifies the key dimensions of alignment, shares promising practices, and provides a checklist to assess and strengthen alignment.
Los Angeles World Airports (LAWA) is working with AIR to provide gold standard service to travelers with disabilities. Through AIR’s interactive online training, customer service personnel learn about disability law, gain a deeper understanding of the needs of travelers with disabilities, and roleplay respectful etiquette for serving these customers. ...
Public pension systems in many U.S. states face large funding shortfalls. Movement toward defined contribution (DC) pension structures may reduce the likelihood of future shortfalls. We address some limitations of the existing literature by studying public-sector employees who are enrolled in either a defined benefit (DB) plan or hybrid DB-DC ...
In a webinar on February 28, 2023, AIR presented new data across case studies, including the key institutional, political, financial, and sociocultural factors affecting the inclusion of displaced children into national education systems.
Computer games have the capacity to engage the player, are inexpensive, and are readily available. These three qualities suggest possible value as a training medium, even though existing aviation game software has not been designed specifically for training or crew interactions. Reactions of pilots participating in this research indicated that ...
Teachers are a critical resource for children in refugee and emergency settings. Teacher quality is recognized as a primary driver of variation in student learning outcomes, particularly in refugee and emergency settings, but few studies have examined the factors that motivate or demotivate teachers in these contexts. AIR was contracted ...