The CAHPS Home and Community-Based Services Survey (HCBS CAHPS) elicits feedback from Medicaid enrollees about the quality of the long-term services and supports they receive in the community. As a subcontractor on this Centers for Medicare & Medicaid Services project, AIR led qualitative research to develop survey items in the ...
The Equitable Attendance Policy Partnership (EAPP) aims to support states interested in examining and improving attendance policies and approaches, particularly for students and families with lived experience of the truancy process.
When approached by a federal agency looking to improve service delivery experiences and outcomes for customers with disabilities, we discovered that while staff on the frontlines understood what the law required of them, they often struggled to put policy into practice when providing customer service. We provided assistance applying key ...
AIR operates a national survey system to assess consumers’ experiences with the qualified health plans (QHPs) that are sold on the Health Insurance Exchanges created under the Affordable Care Act for the Centers for Medicare & Medicaid Services. Our researchers use the data to populate quality-improvement reports sent to QHP ...
The science of learning and development is an emerging, cross-disciplinary body of knowledge that tells us how young people learn and develop. We partnered with seven national youth-serving organizations to learn about how they are aligning the guiding principles from the science of learning and development to their organizational and ...
In 2020, AIR was contracted to conduct a descriptive study of SeriousFun camps, which aim to help children who are living with serious illnesses develop confidence, resilience, and social skills and try new things.