AIR assisted the Veterans Health Administration's Office of Quality Performance when they changed the content of their Survey of Healthcare Experiences of Patients to surveys modeled on the CAHPS Inpatient and Clinician-Group surveys.
Over a million people in the U.S. are currently living with profound vision loss (PVL). This project conducted a literature review and patient focus groups to capture, categorize, and prioritize symptoms of PVL towards the development of a clinical outcome assessment.
Systems can work together to align their actions and decisionmaking. One way is through shared measurement: using a common set of measurable goals that reflect shared priorities across systems and with community members. With funding from the Robert Wood Johnson Foundation, AIR explored how shared measurement helps systems and communities ...
AIR worked with Yale University and RAND to develop tools to assess the performance of health plans and healthcare providers from the perspectives of beneficiaries and patients for the Agency for Healthcare Research and Quality's Consumer Assessment of Health Plans Study II.
To improve services to students and families, we need information on what districts and charter management organizations are doing and plan to do to address COVID-19. From mid-May through July 2020, we are asking school district and charter management organization leaders to respond to a nationally representative survey of school ...
Providers seek to incorporate patient perspectives into the design of care, but what is it that patients value in their care and can this be reliably measured? The Consumer Cancer Care Value Index, developed with funding from the National Patient Advocate Foundation, uses an innovative method to assess the alignment ...
AIR developed a systematic, transparent, evidence-based protocol to review and translate the extant research about juvenile drug courts and related interventions into comprehensive, reasonable, actionable, understandable, and measurable guidelines.
Over-policing practices contribute to racial disparities in arrest and detainment and can escalate violence and trauma to those arrested, their family members, and their communities. To reduce over-policing and its disproportionate impacts on individuals of color and their communities, policymakers are increasingly embedding community voice into the policing and justice ...