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Growing evidence shows that patient and family engagement plays a central role in improving health outcomes while also improving the patient experience of care and reducing costs. The Roadmap for Patient and Family Engagement in Healthcare Practice and Research includes specific actions that can be taken to partner with patients ...

In a project for the Centers for Medicare and Medicaid Services, AIR developed tools and strategies to help hospitals effectively engage patients and families, with the goal of improving safety in health care across the country. AIR developed the Strategic Vision Roadmap for Person and Family Engagement to help these ...

Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality. To promote stronger engagement, AIR led a team to develop, implement, and evaluate a Guide to Patient and Family Engagement in Hospital Safety and Quality for the Agency for ...

AIR has been a leader in the evolution of patient and family engagement as a key quality improvement strategy. In this Q&A, Thomas Workman, principal researcher at AIR, shares his insights about the current state of health care safety and patient and family engagement—and where we’re headed.

Experts from AIR co-authored two articles in the February 2013 issue of Health Affairs, which focuses on the “The Era of Patient Engagement.” One article offers the results of a review of health-related data now available and compares that with the information patients actually seek. The second provides a framework ...

Family engagement seeks better outcomes for children and families by actively involving them in the different systems that serve them. Lacy Wood and Rebecca Ornelas discuss how family engagement may improve both academic outcomes and mental health for children.

Public awareness of patient safety issues – from surgical errors to miscommunications and misdiagnoses – has grown dramatically. The greatest advances in safety encourage patient engagement, systems improvement, more effective communication and better risk assessment.

Engaging people as partners in their care and decision making can increase the likelihood that they will follow through on actions critical to attaining positive health outcomes. AIR conducted site visits to several accountable care organizations and primary care settings around the country to observe provider strategies to increase patient ...

AIR assisted the Veterans Health Administration's Office of Quality Performance when they changed the content of their Survey of Healthcare Experiences of Patients to surveys modeled on the CAHPS Inpatient and Clinician-Group surveys.

Health Affairs is hosting a briefing called “New Era of Patient Engagement” that will examine the evidence of patient engagement in health care as well as the challenges and opportunities associated with it. The all-day event will explore topics raised in the Health Affairs February 2013 issue ...