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  • Patient engagement group collaborates to create roadmap

    Roadmap Guides Patient and Family Engagement in Healthcare

    Growing evidence shows that patient and family engagement plays a central role in improving health outcomes while also improving the patient experience of care and reducing costs. The Roadmap for Patient and Family Engagement in Healthcare Practice and Research includes specific actions that can be taken to partner with patients ...
  • Patients being engaged in hospital

    Partnership for Patients: Patient and Family Engagement in Hospital Care

    In a project for the Centers for Medicare and Medicaid Services, AIR developed tools and strategies to help hospitals effectively engage patients and families, with the goal of improving safety in health care across the country. AIR developed the Strategic Vision Roadmap for Person and Family Engagement to help these ...

  • Guide to Support Patient and Family Engagement in Hospital Quality and Safety

    Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality. To promote stronger engagement, AIR led a team to develop, implement, and evaluate a Guide to Patient and Family Engagement in Hospital Safety and Quality for the Agency for ...
  • Image of older couple looking at papers with a health professional

    The Quest to Connect Patient and Family Engagement to Health Care Quality and Safety

    19 Jul 2019
    AIR has been a leader in the evolution of patient and family engagement as a key quality improvement strategy. In this Q&A, Thomas Workman, principal researcher at AIR, shares his insights about the current state of health care safety and patient and family engagement—and where we’re headed.

  • The Era of Patient Engagement

    25 Feb 2013
    Experts from AIR co-authored two articles in the February 2013 issue of Health Affairs, which focuses on the “The Era of Patient Engagement.” One article offers the results of a review of health-related data now available and compares that with the information patients actually seek. The second provides a framework ...
  • Boy and man holding hands

    Family Engagement: Strengthening Family Involvement to Improve Outcomes for Children

    13 Jan 2017
    Family engagement seeks better outcomes for children and families by actively involving them in the different systems that serve them. Lacy Wood and Rebecca Ornelas discuss how family engagement may improve both academic outcomes and mental health for children.
  • two surgeons working on a patient

    First Do No Harm: Patient Safety Awareness

    05 Mar 2015
    Public awareness of patient safety issues – from surgical errors to miscommunications and misdiagnoses – has grown dramatically. The greatest advances in safety encourage patient engagement, systems improvement, more effective communication and better risk assessment.

  • Patient, Family, and Stakeholder Engagement

    Building meaningful partnerships with patients and families and other relevant stakeholders is at the heart of person-centered care. A national leader in identifying practical, concrete ways for healthcare professionals and organizations to partner with patients, families, and other stakeholders, AIR developed the groundbreaking and widely cited framework for patient and ...

  • Innovative Patient Engagement Strategies

    Engaging people as partners in their care and decision making can increase the likelihood that they will follow through on actions critical to attaining positive health outcomes. AIR conducted site visits to several accountable care organizations and primary care settings around the country to observe provider strategies to increase patient ...

  • Veterans’ Health Administration Survey of Healthcare Experiences of Patients

    AIR assisted the Veterans Health Administration's Office of Quality Performance when they changed the content of their Survey of Healthcare Experiences of Patients to surveys modeled on the CAHPS Inpatient and Clinician-Group surveys.