Publications │ Concerns-Based Adoption Model (CBAM)

The Concerns-Based Adoption Model (CBAM) is a conceptual framework that provides tools and techniques for facilitating and assessing the implementation of new innovations or reform initiatives. Since its development in the 1970s and 1980s, CBAM has been used to help leaders, evaluators, and researchers understand, monitor, and guide the complex process of implementing new and innovative practices. To learn more, consult the following resources:

Watch the recording of the complimentary webinar, CBAM 101: Getting Your Feet Wet.

Read Taking Charge of Change, an introduction to the CBAM method of predicting teacher behavior during a change process.

Measuring Implementation in Schools manuals

Innovation Configurations describes an innovation or change in action. An Innovation Configuration (IC) Map is created to clarify what an innovation or change actually looks like along a continuum, from high-quality implementation to least desirable. This update of the 1981 IC manual includes step-by-step instructions for developing a Map and insight into data collection and interpretation. Download a free version online (PDF) or purchase a hard copy.

The Stages of Concern (SoC) Questionnaire has been used by researchers, evaluators, and change facilitators to assess teacher concerns about new programs and practices since its development in the 1970s. This update of the 1978 SoC manual explains how to use and score the SoC Questionnaire. New to this edition is a set of files that includes a Word version of the questionnaire and scoring sheets, as well as a scoring program in Excel and SAS formats. These files can be downloaded after purchase by following directions included inside the cover of the manual. Request a demo account for the online survey. Download a free version online (PDF) or purchase a hard copy.

The Levels of Use (LoU) manual focuses on behaviors and how individuals react with respect to a specific change. It can help determine the extent an innovation is being implemented using three levels of nonuse and five levels of use. The manual discusses using a focused interview and the LoU chart to assess use. Download a free version online (PDF) or purchase a hard copy.

Other Resources

A Manual for Assessing Open-Ended Statements of Concern About an Innovation

When a new program is implemented at a school, teachers often respond by expressing their concerns about the change. With a command of the Stages of Concern (SoC) About the Innovation, part of the Concerns-Based Adoption Model, or the CBAM, you can anticipate and resolve the personal concerns that teachers often voice in this situation.

This manual describes procedures for analyzing and understanding teachers' concerns when presented as open-ended statements. This useful manual describes:

  • How to use the CBAM to predict teacher behavior
  • How to identify and analyze teachers' concerns
  • What framework to use when attending to teachers' concerns
  • A sample of data collection forms
  • Several illustrations and scored examples of the various Stages of Concern

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Measuring Change Facilitator Stages of Concern: A Manual for Use of the CFSoC Questionnaire

Following the successful development and widespread use of the original Stages of Concern Questionnaire (SoCQ), which was designed to assess the concerns of front-line users and nonusers of educational innovations, the researchers of the Concerns-Based Adoption Model developed the CFSoC Questionnaire. This measure is for use with change facilitators such as principals, staff developers, and teacher leaders. Those who facilitate the change process have concerns about their role that are identical in dynamics t those on the front-line, but the frame of reference is the role of change facilitation rather than "my" use of the innovation. The CFSoCQ has very strong statistical qualities and its design and uses are the same as with the original Stages of Concern Questionnaire.

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