When approached by a federal agency looking to improve service delivery experiences and outcomes for customers with disabilities, we discovered that while staff on the frontlines understood what the law required of them, they often struggled to put policy into practice when providing customer service. We provided assistance applying key ...
More than 12 million people are dually eligible for Medicare and Medicaid. Because they tend to have greater health needs and lower incomes than other Medicare beneficiaries, dually eligible people often experience challenges with care delivery and integration between Medicare and Medicaid. With support from Arnold Ventures, AIR aimed to ...
To improve services to students and families, we need information on what districts and charter management organizations are doing and plan to do to address COVID-19. From mid-May through July 2020, we are asking school district and charter management organization leaders to respond to a nationally representative survey of school ...
The science of learning and development is an emerging, cross-disciplinary body of knowledge that tells us how young people learn and develop. We partnered with seven national youth-serving organizations to learn about how they are aligning the guiding principles from the science of learning and development to their organizational and ...
In 2020, AIR was contracted to conduct a descriptive study of SeriousFun camps, which aim to help children who are living with serious illnesses develop confidence, resilience, and social skills and try new things.