What is design thinking and how is AIR using it to serve vulnerable populations? AIR expert Virginia Hamilton explains how design thinking is used across a variety of sectors and can bring a diverse group of people together to work toward the same goal: supporting others.
In this video, Mandy David, a certified physician assistant and senior communications specialist at AIR, talks about issues that adult sickle cell patients face as she evaluates and treats them at the Johns Hopkins Sickle Cell Center for Adults.
Behavioral insights draw on psychology, cognitive science, social science, and research to understand how people make decisions. In this video, AIR Principal Researcher Samia Amin explains why the use of behavioral insights has become increasingly important in the public sector.