Engaging Veterans and Families to Enhance Service Delivery

The return of American men and women in uniform in the early 21st century rivals the scale of World War II demobilizations in some communities. To enhance support for veterans and their families, and increase the use of government and community-based services, the National Center on Family Homelessness, with funding from the Walmart Foundation, created Engaging Veterans and Families To Enhance Service Delivery: A Tool Kit for Community-Based Organizations. This publication offers tools, resources, best practices, lessons learned, and cutting-edge research to improve the effectiveness of community-based organizations’ staffing, program design, delivery, and outreach and engagement of veterans and their families and friends.