AIR partnered with the Centers for Disease Control and Prevention to write, design and publish the first comprehensive government manual on best practices in crisis and emergency risk communication.

Following the manual’s release, AIR developed and implemented a series of courses for state and local public health information officers, including a train-the-trainer course that utilized Emergency Risk Communication CDCynergy, a CD-ROM-based CERC planning tool. AIR (and trainers trained by AIR staff) trained more than 12,000 people across the country. Still in high demand, the manual was revised and reissued by CDC in 2012.