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15 May 2020
Brief

The Promise of Telehealth for Addressing COVID-19

With the emergence of the coronavirus in 2020, many routine activities, including health care services, have been disrupted. Doctors, nurses, and other health care professionals have been able to provide services remotely in some cases. This is safer for both patients and providers and can also improve access to care.

While some of these practices were in place before the COVID-19 crisis, the use of telehealth has increased during the global pandemic. The word telehealth is sometimes used interchangeably with telemedicine, but these terms mean different things. This brief explores those differences, how remote health care services work and for what conditions, and what policy changes have occurred to expand access to remote health care.

PDF icon The Promise of Telehealth for Addressing COVID-19 (PDF)

Related Work

1 Dec 2020
Spotlight

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Illustration of woman with cell phone

AIR’s COVID-19 Response and Resources

On March 11, 2020, the World Health Organization declared the coronavirus outbreak a pandemic. This virus, also known as COVID-19, has dramatically changed the lives of people around the globe, touching all aspects of life, from health care to education to the economy. In this new world of rapidly changing information about the virus, AIR seeks to be a source of evidence-based information that examines and begins to understand the various complexities of this crisis.
Topic: 
Education, Social and Emotional Learning, Technology for Teaching and Learning, Health, Health Cost and Coverage, Mental Health, Patient, Family, and Stakeholder Engagement, Trauma-Informed Care, Workforce, Adult Learning
19 Feb 2021
Brief

COVID-19 Frequently Asked Questions, In Plain Language

AIR has created a plain-language FAQ that addresses a variety of topics related to the COVID-19 pandemic. It is designed to make information accessible and comprehensible to everyone, regardless of education level or background.
Topic: 
Health, Chronic and Infectious Diseases, Health Cost and Coverage
21 Apr 2020
Q & A

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Illustration of AIR expert Yael Harris

Meet the Expert: Yael Harris

Yael Harris leads research projects to advance access, quality, payment reform, and other policies to transform health care delivery. She is involved in a wide-ranging set of health-related projects, including the Agency for Healthcare Research and Quality Quality Indicators, the Strong Start for Mothers and Newborns Evaluation, and Project Talent. Learn more about her and her work in this Q&A.
Topic: 
Health, Eliminating Health Disparities, Healthcare Analysis and Evaluation, Health Cost and Coverage, Patient, Family, and Stakeholder Engagement, Patient-Centered Quality & Performance Measurement

Further Reading

  • The Expansion of Telehealth: Equity Considerations for Policymakers, Providers, and Payers
  • Meet the Expert: Yael Harris
  • Using Telehealth to Meet the Challenges of the Opioid Epidemic
  • COVID-19 Frequently Asked Questions, In Plain Language
  • Improving Lives Through Evidence-Based Approaches
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Contact

Image of Yael Harris

Yael Harris

Vice President, Research and Evaluation

Topic

Health
Health Promotion and Disease Prevention
Redesigning Healthcare Delivery

RESEARCH. EVALUATION. APPLICATION. IMPACT.

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