Since 2006, AIR has worked in partnership with the Centers for Medicare & Medicaid Services to assist the 54 state and territorial State Health Insurance Assistance Programs (SHIPs) that offer counseling and outreach to Medicare beneficiaries and their families.
Through the National SHIP Resource Center, AIR provides training and technical assistance in volunteer engagement and certification that boosts the capacity of SHIP Directors across the country. Our team of specialists
- plans and hosts the annual SHIP Director Training,
- designs and executes technical assistance webinars,
- writes and distributes a bi-monthly e-newsletter, and
- develops and manages an online tool that has certified more than 6,000 volunteer counselors.