American Institutes for Research

Rikki Mangrum is a senior researcher at AIR. She performs research both in quality and performance measurement and in patient and family engagement. Mangrum has over 20 years of experience as an academic librarian and as a researcher, and has participated in all stages of research from design to final publication. She leads and conducts research for projects with an emphasis on mixed methods and qualitative data collection and analysis, content analysis, literature and empirical reviews, environmental scans, and bibliometric evaluation. She writes and reviews research reports and business proposals, and develops evidence-based tools and guides. For the past five years, she has managed manuscript reviews, conducted publication evaluations, and compiled the evidence base for the PROMIS Network Center.

Mangrum has extensive experience in designing and conducting qualitative research, environmental scans and literature reviews, and has developed custom applications and templates for literature abstraction, content analysis, evaluation, and data reporting. She has conducted environmental scans and data analysis for a wide variety of clients, including the Centers for Medicare and Medicaid Services, National Institute of Nursing Research, Agency for Healthcare Research and Quality, Colorado Health Foundation, Moore Foundation, and Blue Shield of California Foundation. She has also conducted both process and research program evaluations, and has experience in using both qualitative and quantitative evaluation measures.

Mangrum has decades of experience in the design and development of databases on a variety of application platforms, and has taught undergraduate courses in database design and retrieval. She is also responsible for designing custom data collection, analysis, and reporting tools to support project management, data analysis, and reporting with substantial experience in managing and integrating large collections of quantitative and mixed source qualitative data.