Rachel Shapiro is a senior researcher at AIR. Shapiro conducts qualitative research focusing on a range of health care delivery and payment reforms that aim to achieve better quality of care, improve population health, and lower costs of care. Her experience covers a range of policy areas, including primary care redesign, practice transformation, health information technology, and adolescent pregnancy prevention.
Shapiro currently serves as deputy director and project manager for a project to provide guidance to the Agency for Healthcare and Research and Quality in developing several products to make the findings from Evidence-based Practice Center evidence reports more accessible and usable by Learning Health Systems. She is also leading a project to understand and assess changes in individuals’ usage of medical and dental services during the COVID-19 public health emergency. Shapiro recently served as deputy project director, project manager, and qualitative lead for a project to assess and provide learning support for Upstream USA’s technical assistance and quality improvement activities to ensure health centers can provide all women with same-day access to their chosen birth control method. Prior to joining AIR, as a researcher at Mathematica, Shapiro conducted implementation studies for large federal evaluations for the Centers for Medicare & Medicaid Services.