Elizabeth Frentzel is a principal research scientist at AIR. She has almost two decades of experience in qualitative research, particularly experience of care surveys and process evaluations. She is currently directing the development and evaluation of an AHRQ-funded initiative, the Guide to Nursing Home Antimicrobial Stewardship, which was based on previous research developing materials for nursing homes. She is also working on two surveys, one measuring individuals experiences with home and community-based services funded by CMS and another focusing on cancer experiences, supported by the National Patient Advocacy Foundation.
Since joining AIR in 2005, Frentzel has led or participated in the development of multiple surveys, two of which were endorsed by the CAHPS Consortium and the National Quality Forum. She is also a senior advisor to the evaluate public comments on draft documents for the United States Preventive Services Task Force. Through such projects, Frentzel has developed expertise in conducting qualitative research, analyzing qualitative data, the development and refinement of surveys, management of large projects, and evaluation of interventions using multiple sources of data.
Prior to joining AIR, she worked as a researcher at RTI International, where she participated in the development and testing of surveys. She also served as a policy analyst at the National Committee for Quality Assurance, where she assisted in the process of health plan reviews.