The progress of new programs is often measured by how well they are being executed. This approach tends to ignore a critical actor—the person charged with implementing the innovation. The Stages of Concern process helps keep the people doing the work at the center of the change process.
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In a community of practice, people come together to learn, share knowledge, and collaborate on a wide range of topics. Organizations can use these communities to support the needs and preferences of individual learners and build overall capacity.