Since January 1, 2014, consumers and small businesses have had access to new health insurance Marketplaces (or Exchanges). Consumers in every state and the District of Columbia are able to buy qualified health plans available through their state’s Marketplace. This report describes the results of AIR consumer website usability testing, which focused on how consumers navigate and understand key functions of the Marketplace websites in five states.
Find specific work or narrow your results by type, topic, program, project, or service by selecting your criteria from the choices at right.
14 Oct 2014
Understanding health insurance is central to affording and accessing health care in the United States. Efforts to support consumers in making wise purchasing decisions and using health insurance to their advantage would benefit from the development of a valid and reliable measure to assess health insurance literacy. This article reports on the development of the Health Insurance Literacy Measure, a self-assessment measure of consumers' ability to select and use private health insurance.