While about three out of four Americans aged 22-64 believe they know how to use health insurance, only about one in five could correctly calculate how much they owed for a routine doctor visit, as this infographic shows.
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By 2016, consumers shopping on the online Health Insurance Marketplaces created under the Affordable Care Act will have the opportunity to compare health plans using information from the Quality Reporting System. Although it is currently undergoing development, there is considerable debate as to what measures consumers would find most useful when comparing and selecting health plans. AIR is evaluating these measures to see how well they meet consumers' needs.
2 Sep 2014
The Affordable Care Act created health insurance exchanges or marketplaces to offer consumers affordable healthcare coverage through subsidies. In this video interview, Brandy Farrar, AIR researcher, explains what Californian consumers think about their experiences with Covered California, their state's health insurance marketplace.