Usability Engineerring

What is usability engineering?


Think of the products you use every day: computer software, televisions, voice mail, cellular phones, Web sites, cameras, and ATMs. Many of us depend on these technologies for work and play.

Chances are, you have come across products that are difficult to use — a television remote control, for example, with a complicated set of buttons you could not figure out the first, second, or even the third time you picked it up. You may work with a software program that you use only occasionally, and find yourself looking up the same procedures in the manual every time.

Some products require a constant struggle to use or learn, while others are so carefully designed that they blend into the background, allowing you to focus on the task at hand.

The difference is usability engineering: the hard work that makes a product easy to use. Usability engineers (also called human factors engineers) study user responses and apply the results to improve product design. A usability study can yield considerable benefits in increased sales, customer satisfaction, and reduced costs.

Usability test
Benefits of our research
Our user interface design process