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Provides research, evaluation, consulting, and technical assistance services that contribute to the lifelong process of learning and improving personal performance.

Adult Education & Literacy Children's Mental Health District Consulting Education Evidence & Indicators Early Childhood Education Finance Education Technology Higher Education School Reform Special Education Workforce Research and Analysis

Produces and disseminates information to provide motivation and tools to enable individuals to make informed decisions about health issues.

Communications & Social Marketing Research & Policy Analysis Conference Services, Technical Writing & Clearinghouse/Call Center Management Technical Assistance & Training Informatics, Web Site Development & Information Management

Develops and implements education testing programs that benefit students, parents and public officials.

State Student Testing Computer Statistical Services

Works with the National Center for Education Statistics (NCES), the government's primary source for collecting and analyzing data about public education.

Helps to provide all children with access to a quality education, and empowers people, organizations, and communities to bring about social change.

Is committed to helping clients improve the effectiveness of their workforce through a wide range of management, organizational, and business improvement efforts.

Equity Analysis Organizational Performance Skills Assessment Team Performance Usability Engineering

Produces, maintains and disseminates systematic reviews of the effects of social and behavioral interventions.

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Usability Engineerring

Usability engineering benefits

Software industry studies suggest that an investment in usability engineering can produce a return on investment in the range of 3:1 to 100:1.

The payoffs:

Fewer last-minute design changes
Usable, appealing, and effective designs
Simpler, less costly documentation
Credible marketing claims
Compelling product demonstrations
Increased sales
Reduced need for customer support
Longer market life

Usability test
Benefits of our research
Our user interface design process

Karat, C. Cost-benefit analysis of usability engineering techniques.
Proceedings of the Human Factors Society 34th Annual Meeting.
Santa Monica, CA: Human Factors Society (1990).