Our Team
AIR's team of human factors specialists have conducted dozens of projects in high-risk industries, such as aviation, health care, law enforcement, electrical power distribution, and the military. In addition to their extensive research experience, most of our team members hold doctorates in Industrial and Organizational Psychology from nationally-recognized graduate programs. Our team members draw on this wealth of education and experience to provide our clients with research services that balance scientific rigor with the practical realities of modern business.
David Baker
Principal Research ScientistDr. Baker received his Ph.D. in Industrial/Organizational Psychology from the University of South Florida in 1991. His areas of technical specialization include aviation psychology, team training, team performance measurement, personnel selection, training needs analysis, training development, and job analysis. Dr. Baker has over ten years of experience performing and leading projects focused on individual and team performance issues. He presently serves as Lead Researcher on a Navy-funded effort to develop an automated tool that will assist Navy personnel in developing measures of human performance. Recently, he completed a project funded by NASA-Ames that identified the most effective strategies for training pilot instructor/evaluators to assess aircrew performance.
Dwayne Norris
Principal Research ScientistDr. Norris received his Ph.D. in Industrial/Organizational Psychology from Virginia Tech in 1996. His work centers on the analysis of jobs and professions and on the development and validation of selection and credentialing tests. Dr. Norris currently serves as Project Director for the ongoing maintenance and evaluation of the selection tests for electrical workers conducted for the National Joint Apprenticeship and Training Committee (NJATC). Further, he recently led an evaluation of the selection procedures for non-managerial and first-line supervisors at Detroit Edison and directed job analyses of the Foreign Service Officer job for the Department of State and the Deputy U. S. Marshall job for the U. S. Marshal Service.
Alexander Alonso
Research ScientistAlexander Alonso is a Research Scientist at AIR’s center for Workforce Research and Analysis (WRA). His main responsibilities involve conducting organizational analyses, designing and evaluating team training programs, and validating measures of team performance and process. Some of his past projects include: 1) developing, implementing, and evaluating a training tool for feedback to Air Force team leaders of F-22 strike teams for the Air Combat Effectiveness Simulation laboratory; 2) building a conflict management training program and training evaluation system for team project leaders to be used by claims resolution teams (ACTs) at Allstate University in Northbrook, Illinois; 3) devising training programs for flight teams to enhance the coordination of actions with communication; and 4) developing and validating a checklist of team interaction and communication for cargo services ground crews for LanChile Airlines where he served as a Training & Development Manager for the largest cargo airline in the western hemisphere over the course of the few years. Current projects include: 1) developing, implementing, and evaluating a survey administration program for clinical nurses at the Walter Reed Army Medical Center’s Clinical Breast Care Project; and 2) conducting a systematic review of single-gender schooling quantitative and qualitative studies for a US Department of Education sponsored study on the impact of Title IX on single-gender schools. Dr. Alonso was recently awarded his Ph.D. in Industrial and Organizational Psychology at Florida International University in April of 2003.
Kelley Krokos
Senior Research ScientistDr. Krokos received her Ph.D. in Industrial/Organizational Psychology from North Carolina State University in 2003. Her expertise and interests focus on defining, measuring, and improving individual and team job performance in “extreme environments” jobs. Dr. Krokos recently completed the development of a software program designed to assist Navy pilots to develop better measures of individual and team level performance for use in debriefing training exercises. She is currently assisting a regional airline in the development of a taxonomy of human error for use in the ASAP reporting program, and in the development of a national certification exam for electrical workers. Prior to joining AIR as a Research Scientist, Dr. Krokos worked as a researcher for the North Carolina Department of Correction, the North Carolina State Highway Patrol, and the United States Coast Guard, where she developed expertise in the effects of fatigue and stress on human performance, violence in the workplace, and the development of personnel selection and promotion systems. She currently serves on the Board of Directors for the Society for Human Performance in Extreme Environments (HPEE).
Juliet Jason
Research AssociateJuliet Jason is a Research Associate at AIR’s center for Workforce Research and Analysis (WRA). Her main responsibilities at AIR involve coordinating tasks, researching project-related information, managing tasks, conducting literature reviews, analyzing project information, contributing to written reports and proposals, and project budgeting. Ms. Jason is currently working on the Institute of Education Sciences (IES) Teacher Preparation Study which focuses on studying the extent to which coursework is aligned with the evidence-based National Reading Panel Report. Main tasks include recruiting institutions and students to take part in the teacher preparation study. Ms. Jason also worked on an FAA project to analyze and consolidate previously created Air Traffic Controller job tasks, activities & Knowledge Skills Abilities Other (KSAO’s). This consolidation served as a base to develop a reliable and valid model of the job of air traffic control specialist (ATCS). Prior to joining AIR Ms. Jason worked on organizational development consulting projects for various private and public institutions. Ms. Jason has a M.Sc. in Industrial and Organizational Psychology from the University of Baltimore, and a B.Sc. in Management Information Systems from the University States International University-Africa.
Amy Holtzman
Research ScientistAmy K. Holtzman holds an M.A. in Industrial and Organizational Psychology from George Mason University. Her main responsibilities at AIR involve evaluating training programs, analyzing data, and authoring reports. Other responsibilities include organizing expert panels and technical advisory groups (TAGs). Some of her recent projects include working on SAMHSA's Performance Partnership Grant (PPG) Technical Assistance Coordination Center (TACC), which provides technical assistance to States for accomplishing the outcome reporting capacity for the performance measures dictated by the PPG, evaluating medical team training programs in the Department of Defense, and developing an authoring tool for the Navy to assess team training performance. Prior to joining AIR, Amy worked as a Research Manager for Rockbridge Associates, conducting both qualitative and quantitative research.
Catherine Porter
Research AssociateCatherine Porter is a Research Associate for AIR's Workforce Research and Analysis (WRA) Program. Her primary responsibilities include conducting literature searches; managing databases; writing reports; collecting, coding and analyzing data; and coordinating meetings. Ms. Porter holds a Bachelor of Arts in Psychology from the University of Pennsylvania.