Kelley J. Krokos
Kelley J. Krokos is a principal researcher at AIR. Dr. Krokos has been contributing to applied research in human performance since 1994. Her expertise and interests focus on defining, measuring, and improving individual, team, multi-team, and organizational performance in “high risk” work environments including aviation, the military, corrections, maritime, law enforcement, and healthcare. She routinely utilizes focus groups, interviews, the critical incident technique, usability tests, cognitive interviews, surveys, tests, and other data collection techniques with subject matter experts to develop human performance systems including job design/development, personnel selection, performance management, training, human factors evaluations, and human error analysis.
Recent clients include the Federal Aviation Administration, the Department of Defense’s TRICARE Management Activity, U.S. Navy, and U.S. Customs and Border Protection. During these recent collaborations with these clients, Dr. Krokos produced current and future-oriented job analyses; best practices evaluations; human factors evaluations; instructional systems design products such as course design guides, training materials, and training evaluations; and validated personnel selection programs and performance tests.