Concord, MA
AIR’s New England office is housed in a renovated 19th-century barn located about two miles from the center of historic Concord, Massachusetts.
Our space in the "barn" includes offices, project workspaces, two conference rooms, and two usability testing laboratories.
Each laboratory consists of a pair of rooms, one used for testing and one used for observation, separated by a one-way mirror. Each lab is equipped with two discreetly mounted video cameras that feed images to an editing workstation in the observation room.
We routinely conduct focus groups in the larger of our two laboratories and our conference room.
Our work
Since its establishment in the early 1970s, the New England office’s work has focused on bridging the gap between people and technology. The terms most commonly used to describe our work are human factors engineering, usability engineering, user interface design, information design, and usability testing.
We also consult with government and industry, helping organizations respond to litigation claims arising from disputes in the technology procurement process.
Our history
In the 1970s, the New England staff worked predominantly on the ergonomics of complex radar and communication systems. In the 1980s, we continued to support large system development efforts, but expanded our work to include usability testing and the design of consumer and business products.
Today we work primarily with private sector clients. Most of our projects involve usability testing and hardware, software, or document design.
We also maintain a link to our past work on large systems development efforts. Several staff members work with the military and system development contractors to improve their procurement processes to avoid litigation claims.
Directions
From Logan International Airport (LGN)
If you plan on driving from the airport, or in and around Boston, PLEASE visit the BigDig site for traffic information before you get there.
- Follow signs out of the airport to Sumner Tunnel, which connects East Boston with Downtown Boston.
- Stay in the left lane and continue up the ramp to Route 93 North.
- Stay on 93 about ten miles until you come to the intersection with Interstate 95 (also called Route 128).
- Head South on Interstate 95 South and take Exit 30B on to Route 2A heading West towards Concord.
- Traveling West on Route 2A, you will pass the entrance to Minuteman National Park, then come to a blinking yellow light.
- Turn right at the blinking yellow light on to Hanscom Drive heading towards Hanscom Air Force Base.
- Bear left at the first fork in the road and head toward the Civil Aviation Terminal.
- Go through the first stop sign and continue straight toward the Civil Aviation Terminal.
- At the next intersection, turn left on to Old Bedford Road.
Traveling on Old Bedford Road, you will come to a stop sign just after passing a modern office building on the left. - Turn right at the stop sign (the road only goes to the right).
- Shortly, you will see the Hanscom Field on your right.
- fter the road bends to the left, look for the Concord Farms office park on your right (a group of modern, red brick office buildings).
- Our office building is a large red barn on your left.
- Turn left into our driveway just after you pass the barn.
- Park anywhere in the back. Our office is the first door on the right as you enter from the back.