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Organizational Assessment

AIR experts assess the needs, processes and functions of organizations with the overall goal of improving organizational outcomes. Our researchers utilize a variety of assessment tools and methods to support this work, including interviews, procedural audits, cognitive labs, focus groups, and surveys. Targeted surveys have been particularly valuable in our assessment of organizational cultures and climates, employee engagement, the state of higher education, and career readiness, to name a few. Our survey researchers have the capability to design content, conduct multiple-mode administrations, analyze data, and organize survey results that yield organizational insight and actionable recommendations for addressing organizational performance issues.


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  • Airline Pilots' Experiences in and Reactions to Their Check Rides: Results from a Nationwide, Representative Survey

    The purpose of this study was to assess the relative effectiveness of different approaches to checking pilot performance at the end of training: the maneuver validation (MV) and the Line Operational Evaluation (LOE).  Because the LOE provides greater contextual cues and integrates CRM skills with technical skills, it should simulate typical line operations more accurately than a traditional maneuver validation.  Therefore, we hypothesized that pilots would rate the LOE as more useful than the MV.  The results presented below are part of a much larger survey of airline pilots’ experiences in and reactions to their professional training (Baker et al., 2002).