Areas of Expertise
Workforce Training and Development
Building and enhancing individual and organizational capacity is a primary driver of an organization’s success. AIR’s experts support capacity-building through the design, development, implementation and evaluation of training programs to enhance skill and organizational effectiveness. Additionally, AIR works with professional societies, government agencies, and foundations to examine questions relevant to strategically enhancing the skills and efficacy of their constituent workforces.
Low cost technologies, such as case studies, role plays, and part task trainers, have been effectively used to train teamwork related knowledge, skills, and attitudes in several high risk industries. Although trainees and instructional developers may prefer the ‘‘bells and whistles’’ of full mission simulators, we implore them to at least explore the use of lower fidelity alternatives, especially during the earliest phases of teamwork skill acquisition.
The purpose of this study was to assess the relative effectiveness of different approaches to debriefing team performance: team debrief with videotape, team debrief without videotape, instructor debrief with videotape, and instructor debrief without videotape. We hypothesized that the four approaches would not be equally effective. However, the lack of consensus in the literature made it impossible to hypothesize whether team- vs. instructor-led debriefs would be more effective. Based on our personal experience, we hypothesized that debriefings which incorporate videotape would be perceived as more effective than those which did not.
Airline Pilots' Experiences in and Reactions to Their Check Rides: Results from a Nationwide, Representative Survey
The purpose of this study was to assess the relative effectiveness of different approaches to checking pilot performance at the end of training: the maneuver validation (MV) and the Line Operational Evaluation (LOE). Because the LOE provides greater contextual cues and integrates CRM skills with technical skills, it should simulate typical line operations more accurately than a traditional maneuver validation. Therefore, we hypothesized that pilots would rate the LOE as more useful than the MV. The results presented below are part of a much larger survey of airline pilots’ experiences in and reactions to their professional training (Baker et al., 2002).
AIR, in conjunction with Carilion Medical Center, is developing a series of socio-technical probabilistic risk assessment (ST-PRA) models to evaluate the effectiveness of team training in health care.
The Agency for Healthcare Research and Quality (AHRQ) and the Department of Defense (DoD) have worked with AIR since 2002 to identify best practices and set the standard for medical team training. A major result of this partnership was the development of TeamSTEPPS™ or Team Strategies and Tools for Enhancing Performance and Patient Safety.
AIR is working with the Society for Human Resource Management (SHRM) to better understand and strengthen the current state of education and career preparedness in Human Resources.