Areas of Expertise
AIR uses surveys, interviews, and other diagnostic techniques to evaluate the effectiveness of organizations across a range of organizational functions and dimensions, such as quality of leadership and interpersonal interactions, culture and climate, communications and decision-making, and work motivation and incentives.
We provide in-depth survey feedback, perform root-cause analysis to determine the reasons for organizational breakdowns, and propose changes or refinements of managerial and human resources policies and behaviors to address problems and to promote effective change. We also perform best practices studies to provide an organization’s management with direction that is based on the previously successful efforts of others.
This document presents the results of a 12-month investigation of Event Review Committee (ERC) Best Practices. The identified best practices are listed and described. Strategies to achieve the best practice and factors that airlines should consider when implementing the best practice are also presented.
This guidance document was developed with input from a technical advisory group of state/federal representatives and field researchers, and describes the utility and practice of integrating the information available in state agency data sets with information on clients of alcohol and other drug abuse services.
The purpose of this study was to assess the relative effectiveness of different approaches to debriefing team performance: team debrief with videotape, team debrief without videotape, instructor debrief with videotape, and instructor debrief without videotape. We hypothesized that the four approaches would not be equally effective. However, the lack of consensus in the literature made it impossible to hypothesize whether team- vs. instructor-led debriefs would be more effective. Based on our personal experience, we hypothesized that debriefings which incorporate videotape would be perceived as more effective than those which did not.
AIR is supporting the Agency for Healthcare Research and Quality’s (AHRQ’s) development of a measure of care coordination for adults in primary care settings that can be used as a quality improvement, accountability, and research tool. AIR is conducting formative research to support item development, drafting the survey, and designing and fielding a pilot with the input of a stakeholder panel.
To help meet upcoming hiring demands, AIR is working with the Federal Aviation Administration to validate the pre-employment selection test battery for selecting air traffic controllers to work in airport tower facilities.
AIR is currently conducting research to assist organizations in improving their utilization of collected safety data.